Cookie Policy

How we use cookies to support your learning experience

This Cookie Policy explains what cookies are, how we use them, and the choices you have. We keep this policy updated to reflect current practices.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember preferences, understand usage patterns, and improve performance.

2. How we use cookies

We use cookies to enable essential functionality, analyse how visitors interact with our content, and maintain secure access to learning platforms.

3. Cookie categories

Our cookies fall into the following categories: strictly necessary, performance, functionality, and analytics. We do not use cookies for advertising.

Name Provider Type Purpose Duration
shapx_session Shapinegcx Strictly Necessary Maintains secure login and preserves session preferences for learners. Session
shapx_preferences Shapinegcx Functionality Stores language, accessibility, and cookie consent selections. 12 months
_ga_shap Google Analytics Analytics Helps us understand how visitors navigate our resources and courses. 24 months
_gid_shap Google Analytics Analytics Differentiates visits across pages within a single day. 24 hours
shapx_feedback Shapinegcx Performance Collects anonymous feedback on content quality to improve our library. 6 months

4. Managing cookies

You can manage or delete cookies through browser settings. Some features may not function correctly if essential cookies are disabled.

5. Updates

We review our cookie usage regularly. Any changes to this policy will be posted here with the effective date.